Introduction to ICT Management

Unit code: NIT2171 | Study level: Undergraduate
Credit points
12
(Generally, 1 credit = 10 hours of classes and independent study.)
Location
Footscray Park
Online Real Time
VU Brisbane
VU Sydney
Prerequisites
N/A
Overview
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Overview

In this unit, you will build foundational knowledge of ICT management practices and how they support business operations. You will explore how information systems are developed, used, and managed within organisations. You can apply practical techniques to identify and address ICT issues, and you will learn to prepare service proposals that promote effective collaboration between IT teams and other departments. You would also begin to consider your ethical and professional responsibilities as an ICT practitioner in real-world contexts.

Learning Outcomes

On successful completion of this unit, students will be able to:

  1. Determine key ICT management roles, practices, and frameworks used in contemporary organisations;
  2. Apply ICT management techniques to identify and address operational issues in business contexts;
  3. Propose basic ICT service proposals to support collaboration with internal and external stakeholders
  4. Collaborate on an ICT strategic plan that supports organisational goals; and
  5. Demonstrate ethical, legal, and professional responsibilities in ICT service delivery and management.

Assessment

For Melbourne campuses

Assessment type: Test
|
Grade: 20%
Scenario Based Knowledge Tests
Assessment type: Assignment
|
Grade: 40%
Comprehensive ICT Strategic Plan Development Report (Group)
Assessment type: Case Study
|
Grade: 40%
Case study on ICT Management Activities with verified live interaction

Assignment: Includes structured milestone reviews and in-class progress checks. Individual contributions are logged, validated, and justified through recorded peer review or demonstration to ensure authenticity.

Case Study: Students apply concepts to unpredictable data science scenarios. Responses are evaluated based on reasoning, method selection, and outcome justification, with an in-class component or oral defence verifying understanding.

Required reading

Required readings will be made available on VU Collaborate

As part of a course

This unit is not compulsory for any specific course. Depending on the course you study, this unit may be taken as an elective.

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