Knowledge Management

Unit code: BMO3002 | Study level: Undergraduate
Credit points
12
(Generally, 1 credit = 10 hours of classes and independent study.)
Location
City Campus
Online Real Time
VU Online
Prerequisites
N/A
Overview
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Overview

Excel in our data-driven world with the Knowledge Management unit.

The world today is rich in massive data and human and non-human interaction (e.g., robots and intelligent agents). As a manager, you will need to identify the data and information valuable to your organisation and use this in combination with digital technologies. Your role will be to improve knowledge management: the sharing, transfer and exchange of information.

In this unit, you will:

  • work on knowledge management challenges, such as knowledge loss, security, ethics, efficiency and relevance
  • investigate emerging trends, including artificial intelligence, collective intelligence, agile methodologies, open innovation, and co-creation
  • learn how digital technology can mitigate knowledge risks that all organisations face
  • use gamification and chatbot design, to develop human knowledge management skills
  • understand the interrelationships between intelligent ICT and knowledge management challenges.

Learning Outcomes

On successful completion of this unit, students will be able to:

  1. Synthesise and apply knowledge management theory and concepts to analyse practical knowledge issues to address digitalisation and big data in organisations;
  2. Critically evaluate priorities and articulate key issues in complex knowledge management problems related to human and non-human interaction and address collective learning;
  3. Analyse the role of big data and analytics in organisational knowledge management; and,
  4. Compose and exhibit creativity in knowledge spaces by working collaboratively, professionally and effectively with self-directed skills.

Assessment

For Melbourne campuses

Assessment type: Presentation
|
Grade: 15%
Research exploration of emerging knowledge management digital tools
Assessment type: Project
|
Grade: 30%
Gamification – creating a knowledge management game with rationale for learning (Group)
Assessment type: Creative Works
|
Grade: 40%
Chatbot conceptual design (to learn how to manage AI knowledge with human knowledge)
Assessment type: Journal
|
Grade: 15%
Reflective journal x 2

Other locations

For students studying at Henan University
Assessment type: Presentation
|
Grade: 15%
Research exploration of emerging knowledge management digital tools
Assessment type: Project
|
Grade: 40%
Gamification – creating a knowledge management game with rationale for learning (Group)
Assessment type: Creative Works
|
Grade: 30%
Chatbot conceptual design (to learn how to manage AI knowledge with human knowledge). Application of design thinking (Group)
Assessment type: Journal
|
Grade: 15%
Reflective journal x 2
For students studying at VU Online
Assessment type: Presentation
|
Grade: 30%
Research exploration of emerging knowledge management digital tools
Assessment type: Creative Works
|
Grade: 30%
Chatbot conceptual design (to learn how to manage AI knowledge with human knowledge)
Assessment type: Project
|
Grade: 40%
Gamification – creating a knowledge management game with rationale for learning

Required reading

Students will have access to required readings via VU Collaborate and are not required to purchase the listed textbook.

Knowledge management in theory and practice
Dalkir, K. (2023).| MIT PRESS

As part of a course

This unit is not compulsory for any specific course. Depending on the course you study, this unit may be taken as an elective.

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