Domestic student refunds
Domestic students enrolled in either Higher Education (HE) or VET/TAFE may be eligible for a refund of fees in certain circumstances.
The census date is important in determining your eligibility for a refund.
- Before census date: You may be eligible for a refund if you have withdrawn from your course or any unit(s) of study, or taken an approved leave of absence before the relevant census date.
- After census date: You will not be eligible for a refund if you withdraw from a course or unit of study after census date.
Refund eligibility for HE students
| Fee type | Adjustment to enrolment record made before relevant census date | Adjustment to enrolment record made after census date |
|---|---|---|
| Paid tuition fees upfront | Full refund for applicable unit(s) | No refund applicable |
| Deferred tuition fees via HELP loan (HECS-HELP/FEE-HELP) | HELP debt will be reversed for applicable unit(s) | HELP debt will remain |
| Paid Student Services & Amenities Fee (SSAF) up front | Refund will be reversed according to study load for applicable study period | No refund applicable |
| Deferred SSAF via SA-HELP | HELP debt will be reversed according to study load for applicable study period | HELP debt will remain |
Refund eligibility for VET/TAFE diploma courses & higher
| Type of fee | Adjustment to enrolment record made before the relevant census date | Adjustment to enrolment record made after census date |
|---|---|---|
| Paid tuition fees up front | Full refund for applicable unit(s) | No refund applicable |
| Deferred tuition fees via VET Student Loan or VET-FEE HELP | Loan debt will be reversed for applicable unit(s) and study period. | Loan debt will remain |
| Materials/auxiliary fees | Full refund if you have not received materials. No refund if you have received materials. | No refund applicable |
| Student Services & Amenities Fee (SSAF) | Refund will be reversed according to study load for applicable study period | No refund applicable |
Refund eligibility for VET/TAFE Certificate I to Certificate IV
If you withdraw from your course or any unit(s) of study within 28 days from the unit start date, in the current year, you may be eligible for a refund of your fees. See your course manager for further details.
If you do not formally withdraw from your course or any unit(s) within the applicable timeframe, you will not be eligible for a refund and will still be liable for any unpaid fees.
| Fee type | Adjustment to enrolment record made within 28 days of unit start date | Adjustment to enrolment record made more than 28 days after unit start date |
|---|---|---|
| Tuition fee | Full refund for applicable unit(s) | No refund applicable |
| Materials fee | Full refund for applicable unit(s) if you have not received materials No refund if you have received materials | No refund applicable |
| Student Services & Amenities Fee (SSAF) | Full refund for applicable unit(s) | No refund applicable |
How to apply for a refund
If you believe you meet the eligibility requirements for a refund of your fees, fill out the domestic student refund form and return it to us at VUHQ or online at AskVU.
All refunds are processed via EFT (Electronic Funds Transfer) so make sure you include your correct bank account details on the refund request form.
Please allow 10—15 days for your refund to appear in your nominated bank account.